WHAT DOES STUDENT LOAN SOLUTIONS DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.
Please read this notice carefully to understand what we do.
- The types of personal information we collect and share depend on the product or service you have with us. This information can include: Specific product or service needs, Social Security Numbers, Credit Profile, Address & Payment Information
- All financial companies need to share personal information to run their everyday business. In the section below, we list the reasons financial companies can share their personal information; the reasons chooses to share; and whether you can limit this sharing
|Reasons we can share your info||Do we share your info?||Can you limit this sharing?|
|For our everyday business purposes | such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus||Yes, we share your info with necessary parties to help facilitate the products and services that you have contracted for.||No.|
|For our marketing purposes | to offer our products and services to you||We share your info with vendors that assist us in offering various opportunities to you.||Yes, you can opt out of receiving any marketing from us for any products other than the products or service you have contracted for.|
|For joint marketing with other financial companies||We occasionally share information with other financial and non-financial entities.||Yes, you can opt out of any non-essential sharing with third parties.|
|For our affiliates | everyday business purposes | information about your transactions and experiences||Yes, we share your info with affiliated parties to help facilitate your goals.||Yes, you can opt out of any non-essential sharing with third parties.|
|For our affiliates | everyday business purposes | information about your creditworthiness||Yes, we share your info with affiliated parties to help facilitate your goals||Yes, you can opt out of any non-essential sharing with third parties.|
To limit our sharing of information or for ANY Questions: Call us at 888-275-5441 or visit us at www.stuloansol.org
Please note if you are a new customer we can begin sharing your information 5 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However you can contact us at any time to limit our sharing.
How does Student Loan Solutions protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, encrypted storage of all personal information, data security and breach protocols and secured files and buildings. All employees are trained and monitored on privacy and security protocols, we monitor all offices with cameras, and protect them with monitored alarm systems, we additionally destroy all physical documents after they are no longer needed, and keep electronic copies of them in a secure encrypted environment.
How do we collect your personal information?
We collect your personal information from any and all interactions that you have on our websites, we portals, email communications, telephonic communications, mail services and face to face interactions.
Why can’t I limit all sharing?
Although federal law does not require us to, we give you the right to limit any sharing that is not directly needed to facilitate our contracted services and or delivery of contracted products.
What happens when I limit my sharing for an account I hold jointly with someone else?
We limit sharing for both individuals to ensure protection of your wishes.
Affiliates: Companies related by common ownership or control. They can be financial and non-financial companies.
Non-Affiliates: Companies not related by common ownership or control. They can be financial and non-financial companies.
Joint Marketing: A formal agreement between non-affiliated financial companies that together market financial products or services to you.